TY  - BOOK
AU  - Plunkett,W.Richard
AU  - Attner,Raymond F.
AU  - Allen,Gemmy S.
TI  - Management: meeting and exceeding customer expectations 
SN  - 0324227159
AV  - HD 31 P55M 2005
PY  - 2005///
CY  - Mason, Ohio
PB  - Thomson/South-Western
KW  - Management
N1  - Part 1 Management Concepts -- Part 2 Planning and Decision Making -- Part 3 Organizing -- Part 4 Staffing and Leading -- Part 5 Controlling -- Part 6 Special Concerns
ER  -