TY - BOOK AU - Parmenter,David TI - Key performance indicators for government and non profit agencies : : implementing winning KPIs SN - 9780470944547 AV - HF 5549.5.P37 P37K 2012 PY - 2012/// CY - Hoboken, New Jersey : PB - John Wiley & Sons, KW - Administrative agencies KW - Management KW - Nonprofit organizations KW - Organizational effectiveness KW - Performance standards KW - Technology KW - Performance ER -