000 00813nam a22002417a 4500
003 NALT
005 20250122085049.0
008 s2008 eng d
020 _a9780787998318
040 _aNALT
041 _aeng
050 _aJK 468.T67B45
_bK43B 2008
100 1 _aKeehly, Patricia
_934357
245 1 0 _aBenchmarking in the public and nonprofit sectors :
_bbest practices for achieving performance breakthroughs /
_cPatricia Keehly, Neil N. Abercrombie.
250 _a2nd ed.
260 _aSan Francisco, CA :
_bJossey-Bass,
_c2008.
300 _a241 p. :
_btables ;
_c24 cm.
650 0 _aBenchmarking (Management)
_934358
650 0 _aTotal quality management in government
_934359
_zUnited States
700 1 _934356
_aAbercrombie, Neil N.
850 _aNALT
942 _cGB
_2lcc
999 _c73639
_d73639
998 _j104
_k นางสาวสายฝน ดีงาม